Monthly Archives: January 2018

//January
31 01, 2018

ISM are excited to announce a new partnership with the largest Sales Expo in Europe!

By |2018-02-13T16:34:45+00:00January 31st, 2018|ISM In The News|0 Comments

We have partnered with Europe’s leading sales conference Sales Innovation Expo which will be taking place at London’s ExCeL on the 21st and 22nd March 2018. Taking place on the 21st and 22nd, Sales Innovation Expo will bring all the ideas, products and solutions needed to transform your sales performance under one roof. Boasting 200 cutting-edge supplier exhibitors, 35 FREE interactive masterclasses and 95 expert-led seminars – over 3,000 professionals will [...]

23 01, 2018

E-Commerce Know your Customer

By |2018-01-23T12:41:50+00:00January 23rd, 2018|Winning Edge Articles|0 Comments

Consultants suggest there are as many as eight types of online shopper and what they really want from a retailer’s online store: Determined shoppers know exactly what they want. Help them find it efficiently with easy-to-use search and clear navigation Indecisive shoppers may be overwhelmed by too many options, so make it easier for them by curating the products well – and the online experiences that surrounds them Informed shoppers won’t [...]

23 01, 2018

Breaking Down Barriers

By |2018-01-23T12:42:28+00:00January 23rd, 2018|Winning Edge Articles|0 Comments

Let’s considers the three most common sales objections Rejection is a part of sales, but that doesn’t mean any salesperson enjoys it. In fact, it can hinder your performance significantly if you allow it to get under your skin. Here are the three most common objections and how to tackle them. We don’t have the Money This is an easy objection to conjure up and you should see this as a [...]

17 01, 2018

What CRM platforms are out there?

By |2018-04-25T06:10:37+00:00January 17th, 2018|Opinion|0 Comments

What could a better CRM system do for your sales team, and for your business? Customer Relationship Management platforms benefit businesses in many ways, including: Centralising vast quantities of data and making it easier to manage Easy access to any detail at your fingertips Updating customer contact details Track every customer interaction Improve your customer relationships and lifetime value If you’re looking to upgrade your existing CRM platform or you’re starting [...]

15 01, 2018

Take the road to a rewarding career in sales

By |2018-01-15T12:24:15+00:00January 15th, 2018|ISM In The News|0 Comments

IF YOU love cars and have the drive to succeed by meeting regular sales targets, a career as a car sales executive could be for you. You’ll need to know plenty about the automobile industry and have an outgoing and confident personality. It can be a fast-paced and competitive environment, so you’ll also have to be the type of person who relishes a challenge. The lowdown A car sales executive sells [...]

15 01, 2018

BESMA AWARDS 2017 – Sales Development Programme of the Year!

By |2018-12-13T11:47:48+00:00January 15th, 2018|BESMA, BESMA Press Room 2017, ISM In The News|0 Comments

We are incredibly proud of the win at #BESMA2017 for Sales Development Programme of the year with Virgin Holidays for the “Selling At My Best” programme, led by Mercuri Strategic Business Manager Moyra Smith. The Selling At My Best programme is a tailored sales training solution designed specifically for Virgin Holidays. Dan Buckingham, Head of Retail for Virgin Holidays, said: "We can immediately see the impact of Selling at my Best." Selling At My Best [...]

15 01, 2018

Career Paths: The Ultimate A-Z List of Professions

By |2018-01-15T12:22:10+00:00January 15th, 2018|ISM In The News|0 Comments

Sales managers are responsible for managing a team of sales representatives that are assigned to sell a product/service, or for working with other businesses who may be their clients. Duties include recruiting and training sales staff, developing sales strategies, setting targets, monitoring the performance of the team and reporting to senior managers. If you have a strong interest in sales as well as excellent leadership and management abilities, you might want [...]

12 01, 2018

Where has all the fun gone?

By |2018-07-31T05:12:24+00:00January 12th, 2018|Member Content, Spartan Retail Support Ltd|0 Comments

After almost twenty-five years in retail sales I think it’s fair for me to say I remember the "good days", a time when the job was fun, we enjoyed the interaction with customers and the excitement when a deal was done. I look around at all the young faces in the world of sales and can't honestly say I feel the enthusiasm or happiness flowing from them, but why? I do [...]

12 01, 2018

Tyre Kickers

By |2018-07-31T05:12:48+00:00January 12th, 2018|Member Content, Spartan Retail Support Ltd|0 Comments

I have lost count of the times I have heard a sales person say that the last person they spoke to was a “Tyre Kicker” so I decided to google the term and found anything from the English Dictionary definition to tips and advice on how to spot them! So, let’s start with the dictionary, it says "Someone who appears to be interested in buying something and asks a lot of questions [...]

12 01, 2018

What Will Define Winning Businesses In 2018?

By |2018-07-31T05:13:25+00:00January 12th, 2018|Gavin Ingham, Member Content|0 Comments

Hi! Over the last few years, growing your business has become easier and harder. We have access to information, data, trends, history, people, events, and personal opinions that we could not have dreamed of when I was a nipper! That said, with every action comes an equal and opposite reaction and many business people have got lost in the multitude of new tasks that come with it. With the growing disease [...]