Monthly Archives: July 2018

31 07, 2018

The Customer is always right

By |2018-07-31T07:38:47+00:00July 31st, 2018|Huthwaite International, Partner Content|0 Comments

Sit up and listen! Research reveals sales people that don’t listen are missing out on deals Huthwaite International research reveals 61% of customers didn’t feel they were paid adequate attention by the last sales person they spoke with Talking at the customer is a common pitfall in sales Listening to a customer is the key to conversions and making hard sales A recent study conducted by global skills development company, Huthwaite [...]

31 07, 2018

What my mum said…

By |2018-07-31T06:21:07+00:00July 31st, 2018|Gavin Ingham, Member Content|0 Comments

If you've seen me speak, there are several phrases that I use all the time. One is that "life teaches us what we need to know but we ignore it all of the time". In my case, as in many of yours I am sure, this started young. My mum used to give great advice, I just did not pay much attention to it. Here are just a few... You get [...]

23 07, 2018

The six traits of a successful business leader – how to be super persuasive

By |2018-07-23T10:19:40+00:00July 23rd, 2018|Huthwaite International, Partner Content|0 Comments

The art to the perfect deal has long been debated by business leaders and academics alike. But when it comes to being highly persuasive and winning big, what are the real traits of a successful sales leader? David Freedman, Director of Sales at leading sales and negotiation specialists, Huthwaite International, the team behind the world-famous SPIN® Selling, reveals the key tactics implemented by the world’s most influential sales people. 1)      Send [...]

23 07, 2018

AO Wins ISM Approval

By |2018-08-03T05:13:43+00:00July 23rd, 2018|Corporate Announcements, Press Release|0 Comments

The ISM has endorsed AO for the quality of its in-house sales training, here, the company explains why AO is one of the UK’s leading online electrical retailers. A fanatically customer centric company, we focus on offering our customers the best experience when buying electrical products. Founded in 2000 as Appliances Online, we have grown rapidly, becoming publicly listed in 2014, and now achieving sales of over £600m a [...]

23 07, 2018

#30MinutesSelfie – Our Top Ten steps to keep your mobile devices more secure

By |2018-07-23T04:19:33+00:00July 23rd, 2018|Global Cyber Academy, Partner Content|0 Comments

With the 2018 World Cup under way, and EU GDPR now in force, we’d like to share our students’ Top Ten mobile device prevention tips with our GCA readers. Our advice ends with our famous #30MinutesSelfie – book half an hour in your smartphone calendar, uninterrupted, with yourself, to make these safety measures happen!   Anti-Virus Software: Your smartphone is a computer because it has an operating system and a browser. [...]

23 07, 2018

“Game-Changer”: EU General Data Protection Regulation (EU GDPR) Education Launched by Global Cyber Academy and Qualifi

By |2018-07-23T04:17:54+00:00July 23rd, 2018|Global Cyber Academy, Partner Content|0 Comments

The European Union’s General Data Protection Regulation (GDPR) introduces heavy fines for companies and organisations that lose data or don’t take sensible precautions, such as encrypting their customers’ personal data. Mirror legislation for personal data protection is being introduced into the UK due to the country’s planned exit from the European Union in 2019. The EU GDPR is a statutory obligation upon data processors and entered into effect during May 2018. [...]

23 07, 2018

The launch of the ISM London

By |2019-02-28T17:57:45+00:00July 23rd, 2018|ISM Team, Rachael Bourke|0 Comments

The launch of the ISM London regional events proved to be a thriving success. Attendees turned up early at this breakfast meeting to take advantage of the opportunity to network with other sales professionals, and to share ideas and insight. We were thrilled to be joined by Mike Lever, Director of New Results Training and winner of Sales Trainer of the Year BESMA 2013. Mike delivered a highly engaging [...]

16 07, 2018

10 Dirty Tricks to Watch out for when Negotiating

By |2018-07-16T08:27:00+00:00July 16th, 2018|Huthwaite International, Partner Content|0 Comments

Comments by Neil Clothier, senior expert at negotiation specialists Huthwaite International. Picture the scene. You’re making the deal of a lifetime, yet you suspect foul play is at hand. The stakes are high and there’s a certain level of distrust amongst both parties. Should you counter-act with your own dirty negotiation tricks to gain the upper-hand? Or should you take the high-ground and try to tackle the situation head on? A [...]

11 07, 2018

10 Things to Understand When Working With Independent Sales Reps

By |2018-07-31T05:16:02+00:00July 11th, 2018|Commission Crowd, Guest Posts|0 Comments

This article was written in collaboration with many independent sales professionals who are currently using CommissionCrowd to find exciting new product and services to add to their current line cards. It is widely considered to be the 'Blueprint' of working with freelance sales agents. So, you’ve decided that it’s time to grow your business and expand your reach in the Market, but recruiting permanent employed sales staff can be costly and in many [...]

9 07, 2018

Five steps to develop a win-win sales deal

By |2018-07-09T08:22:52+00:00July 9th, 2018|Huthwaite International, Partner Content|0 Comments

Business change is both a logistical and cultural challenge, yet in order to deliver a more effective sales strategy for your business, it is essential. A change in mindset from the sales teams can be driven by many factors - speed of disruption in the market, rapid growth through acquisition or the changing nature of the customer, can all necessitate a new way of thinking and the improved performance that comes [...]