Empathy, Drive and asking the right questions is critical in any sales process.

By |2018-07-31T05:14:09+00:00January 2nd, 2018|David Spear Commercial Vehicles, Member Content|0 Comments

Human emotions are always significant in any sales process; empathy and desire are standout qualities but if salespeople have these in abundance, the only differentiator could be their ability to ask the right questions and establish the need for the product or service on offer. The timing of any question during a sales presentation is critical as is the ability to handle any objections along the way. In this short analogy [...]