Earlier this week we enjoyed a thriving evening of networking and sharing best practice at the ISM Midlands Regional event, hosted by Valpak Ltd in Stratford Upon Avon. Lyn Bromley, Managing Director, First Impressions Ltd, delivered a highly engaging presentation on Communication Skills. The session began by highlighting the importance of continually making small gains to improve your skills, and that mindset is the foundation for achieving what it is you want when communicating with customers.

The paradox of technology proved to be a much-debated topic as the attendees discussed whether we are more connected through technology or is the connection more transient now, and should we still take time out to interact face to face. Lyn closed the session by exploring our behavioural characteristics through DiSC, our communication preferences vs how these characteristics are perceived by others.

Once the presentation had finished, attendees took the opportunity to network some more and it was clear to see that lots of connections were made. This was a hugely successful event that drew a lot of positive feedback.  We look forward to seeing you all at the next event early in 2019!

A big thank you to Lyn Bromley for speaking at our event, and to Valpak Ltd for hosting, and providing the refreshments.

Congratulations to Lyn for winning ‘Business Entrepreneur’ at The Ladies First Awards last night!

Valpak is the leading provider of environmental compliance, data and resource management services supporting businesses in the UK and internationally. With a flawless compliance record spanning over 20 years and working with over 4,000 companies across a variety of industries, Valpak guides and supports its members through the complex and ever-changing environmental landscape as their trusted partner and advisor.

If you would like to find out more about ISM Regional events, please contact Rachael Bourke, Membership Manager, rbourke@ismprofessional.com