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Yell’s national aspiring managers programme has an exceptional first year

Amplify is Yell’s first national talent programme for aspiring managers. The programme helps our staff to become leadership-ready by learning and applying foundation management skills in the workplace. Read more here: https://blog.yell.com/2018/05/yells-national-aspiring-managers-programme-has-an-exceptional-first-year/

Yell Staff Spotlight: Maria Bowtell, Team Manager, Scarborough

Maria Bowtell is a Team Manager at our Scarborough office who joined Yell in 2014. She started as a Digital Specialist and quickly progressed into a team manager role. I caught up with Maria to find out about her Yell journey and her working life at our Scarborough contact centre. [...]

How to grow your career at Yell’s Belfast office

Yell’s Belfast office has been a key business in the centre of Northern Ireland’s capital city since 2004. Our Donegal Square offices are home to digital sales consultants and our learning and development team. To find out what life is like in our Donegal Square office, Yell Careers talk to [...]

Interact – Engage – Influence

There is an old saying; “People Buy from People”. Old and nonetheless true – but what exactly does it mean? So-called ‘rapport’ building techniques are a prominent feature in most training courses and are promoted constantly by sales managers and the like, but is this getting to the heart of [...]

You cannot be SERIOUS!!

I am guessing that most of us have heard that first impressions count, right? We know (or should know) that the first few seconds of any meeting impacts massively on any interaction – and will set a base on which the success of further interaction will rely. We will also [...]

Client Values

I didn’t recognise it at the time, somewhere, somehow I had transited out of the condition of self-centered ‘salesman’. I had metamorphosed, developed greater awareness and thus, over time, a real understanding of ‘Client Values’ and the massive importance of client centric awareness. More importantly, I came to understand that [...]

Traditional Selling is Dead

A couple of years ago I undertook a major re-focus in my business. After many years of working direct with client companies, fixing broken teams and building new ones, I felt it was time to fully embrace the power of the internet and reach out to a wider audience.   [...]

Leadership in a digital age

Many leaders find it challenging to cope with the increasing pace and unpredictability of change. Today, companies are back to the drawing board with fundamental questions. Read more here: https://www.willistowerswatson.com/en-GB/Insights/2019/05/leadership-digital-age

Is your company culture digital-ready?

Digital transformation requires a review or redesign of your operating model, structures, processes, roles, and work — and aligning culture, capabilities and rewards. Read more here: https://www.willistowerswatson.com/en-GB/Insights/2019/08/is-your-company-culture-digital-ready