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KSA Sales Solutions provides sales and leadership training for the UK construction industry, creating tailor-made learning and development solutions for companies planning to invest in their team’s development and ongoing support. Our industry experts have over 25 years’ experience of addressing learning and development requirements for both individuals and teams and utilise a range of unique and effective methods to make learning relevant to learners and maximise return on investment.
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We’ve all heard of the Pareto Principal, which states that 80% of business will come from 20% of your customers, right? The key then is to spend less time chasing new business which can take months to come to fruition and concentrate instead on ensuring that your existing customers aren’t just satisfied – they’re delighted. This is often easier said than done, particularly when you have construction industry customers who are price-driven. It’s tempting to [...]
Some of the key requisites of a great sales professional used to include in-depth product knowledge, experience and “the gift of the gab”. Of course, much of this is as true today as it was decades ago. However, sales techniques have developed over the years and it is now recognised that behaviour styles also have a significant part to play in closing the deal, rather than relying on sales teams simply saying what it is [...]